Returns and Exchanges
Follow these simple steps to register your return:
- Head to our Returns Portal here
- Enter your order number (e.g. #P12345) and email address. Please enter everything exactly as it appears on your order confirmation.
- Select which item(s) you are returning and why.
- Confirm if you're returning or exchanging your item(s)
- Select the method you’ll be returning your order by.
- Customers are responsible for return postage costs.
- We DO NOT offer refunds on lost or stolen items.
- We DO NOT offer refunds on orders with tracking links that state "delivered."